1. Information we collect
When you apply for an Import License through our service, we collect the following details:
- Full name and father's name
- Email address and contact number
- Country, state, city and pincode
- Any supporting documents you upload for the application
2. How we use your information
- To prepare, verify, and submit your Import License application.
- To communicate updates about your application via email, phone or WhatsApp.
- To process payments and issue invoices.
- To comply with legal and regulatory obligations.
3. Information sharing
We share your information only with the relevant government authorities required to process your Import License, and with payment processors strictly to complete transactions. We never sell your personal data to third parties for marketing.
4. Data security
Your data is transmitted over encrypted channels (HTTPS) and stored on secured servers with restricted access. Only authorised team members handling your application can view your information.
5. Data retention
We retain application data for as long as required to provide the service and for up to 7 years thereafter to comply with applicable Indian tax and regulatory laws.
6. Your rights
- Request access to the personal data we hold about you.
- Request correction of inaccurate or outdated data.
- Request deletion of your data, subject to legal retention requirements.
- Withdraw consent for marketing communication at any time.
7. Cookies
We use only essential cookies needed for the website to function and basic analytics to improve our service. We do not use advertising trackers.
8. Contact
For privacy-related questions or to exercise your rights, email privacy@importlicenseexpress.com.